These terms apply when you use Anchored Privacy, a service of Anchored Privacy (Pty) Ltd (registration no. 2026/504322/07, South Africa). By signing up you agree to them.
Plans
- Basic, R69 per month: encrypted VPN connection, unlimited data and bandwidth, WireGuard app for all devices, no-logs policy, 1 profile.
- Premium, R119 per month: everything in Basic, plus encrypted private DNS, DNS-level blocking of tracking and ads, priority support, and 3 profiles on one account.
Both plans are monthly subscriptions, billed in South African rand through PayFast.
Cancellation and refunds
- You can cancel any time.
- If you cancel within 3 days of your first payment, you're entitled to a refund (our 3-day money-back guarantee).
- After those 3 days, cancellations are not refunded.
- After you cancel, your email address stays on file for 7 days and is then deleted.
Using the service
Use Anchored Privacy lawfully. Don't use it to break the law, harm others, or attack or abuse networks and services. Each profile is for your own use, and the number of profiles depends on your plan. We may suspend or end accounts that break these terms. TODO: confirm acceptable-use wording and any fair-use limits
What we promise, and what we can't
We work hard to keep the service reliable and secure, and we'll be honest and communicate if something goes wrong. A VPN is one layer of privacy: it doesn't make you anonymous and doesn't protect against phishing or malware. We can't guarantee the service will always be uninterrupted or error-free. TODO: have a lawyer review the liability wording
Your information
How we handle your personal information is set out in our Privacy Policy.
Changes
If we change these terms, we'll update this page and the date at the top, and we'll email you about changes that affect you.
Governing law and contact
These terms are governed by the laws of South Africa. Questions? Email support@anchoredprivacy.co.za, or legal@anchoredprivacy.co.za for legal matters.